Returns
Return and Refund Policy
At Aleire, we strive to provide high-quality products and excellent customer service. However, due to international shipping logistics, all sales are final. While we are unable to accept returns or exchanges for international orders, we are here to help in case of issues with your product or shipment.
1. Damaged or Defective Items
1.1. If your product arrives damaged or there is an issue with your order, please contact us immediately at orders@aleirebrand.com with your order number and photos of the issue.
1.2. We will assess the situation and work with you to resolve it, whether through a replacement, partial refund, or store credit.
2. Customer Support
Our team is here to assist you with any concerns or questions regarding your order. Please email us at:
- General Inquiries: hello@aleirebrand.com
- Order Support: orders@aleirebrand.com
3. Important Notes
3.1. International shipping fees are non-refundable.
3.2. Aleire reserves the right to modify this policy at any time. Updates will be posted on our website.
By purchasing from Aleire, you acknowledge and agree to the terms outlined in this policy.